Frequently Asked Questions

At baharstore.in, we understand the importance of providing exceptional customer support. Our dedicated team is available to assist you during the following hours:

• Monday to Sunday: 12:00 PM to 7:00 PM

Please feel free to reach out to us during these hours. We are committed to addressing your queries and concerns promptly and efficiently.

We strive to provide the highest quality traditional clothing. However, if you're not completely satisfied, please review our return and exchange policy below:

Returns

If you receive a damaged product, you may return the item within 7 days of delivery. The product must be unused, in its original packaging, and in the same condition as received.

After inspecting the returned item, we will initiate the refund process. Please note: shipping fees are non-refundable.

Exchanges

If you wish to exchange a product for a different size or color, contact us within 14 days of delivery. The item must be unused and in its original packaging.

Defective or Damaged Items

If you receive a defective or damaged item, please contact our support team immediately. We’ll provide a replacement or refund based on the situation.

How to Initiate a Return or Exchange

Email our support team within 7 days of delivery with your order number and reason for return/exchange. We will guide you through the process.

Important Notes

• Pack the item securely to avoid damage during transit.
• Returns will not be accepted without prior approval.

Refund

• No refunds are offered on our products.
• However, if a product is damaged during shipping, we will replace it upon receiving valid photographs of the damage.

We aim to deliver your orders swiftly and reliably. Here’s what you need to know about our shipping policy:

• Delivery Timeline: Within 15 business days
• Free Shipping: On orders above ₹5,000
• Standard Shipping Fee: ₹200 for orders below ₹5,000
• Coverage: PAN India delivery available
• Payment Mode: No Cash on Delivery (COD)
• Delivery Partner: DTDC — Track your order on their portal
• Multiple Orders: Placed close together will be shipped together
• Note: In case of delivery delays due to courier issues or if you are uncontactable, baharstore.in is not liable. The parcel will be returned, and we’ll arrange for alternate delivery.

All information on this website is provided for general purposes only. By using our site, you agree to the following:

• We do not guarantee the completeness or accuracy of the content.
• The actual color of products may slightly vary from the images displayed due to lighting and screen differences.
• All products and services are provided "as is" without any warranty.
• We reserve the right to update or modify the content without prior notice.